Our Products
Welcome to our shop! Here you will find a selection of handmade crochet items. Click on a product to view more details. All our products are made to order so expect a waiting time of around 2 weeks when placing an order with us.
Privacy Policy
Last Updated: August 13, 2024
Welcome to Crosio Cymraes ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information when you visit our website, www.crosiocymraes.com (the "Site").
1. Information We Collect
Personal Information: When you make a purchase or attempt to purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Automatically Collected Information: We automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, and how you interact with our Site.
2. How We Use Your Information
We use the information we collect to:
- Process your orders and manage your account.
- Communicate with you, including sending you order confirmations, updates, and marketing materials (if opted in).
- Improve and optimise our Site.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- When necessary to fulfil your order (e.g., sharing your address with delivery services).
- To comply with laws and regulations.
- If you provide your consent.
4. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt-out of marketing communications at any time.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy unless a more extended retention period is required by law.
6. Security
We implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via our contact page.
Cookie Policy
Last Updated: August 13, 2024
Crosio Cymraes ("we," "us," or "our") uses cookies and similar technologies to enhance your experience on our website www.crosiocymraes.com (the "Site"). This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve your experience by remembering your preferences and enabling certain functionalities.
2. How We Use Cookies
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the site's operation. They allow you to navigate the Site and use its features.
- Performance Cookies: These cookies collect information about how visitors use the Site, such as which pages are visited most often. This helps us improve the Site's performance.
- Functionality Cookies: These cookies allow the Site to remember your choices (such as your language preference) and provide enhanced, more personalized features.
- Targeting/Advertising Cookies: These cookies deliver content and advertisements relevant to your interests.
3. Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect the Site's functionality.
4. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
5. Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: [email protected]
GDPR Statement
Last Updated: August 13, 2024
Crosio Cymraes ("we," "us," or "our") is committed to complying with the General Data Protection Regulation (GDPR). This GDPR Statement outlines how we handle personal data in accordance with the GDPR and your rights under this regulation.
1. Data We Collect
We collect and process personal data that is necessary for providing our services, including your name, contact information, payment details, and any other information you provide when making a purchase or contacting us.
2. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual necessity: To fulfill our contractual obligations to you.
- Consent: Where you have given explicit consent for specific purposes.
- Legal obligation: To comply with our legal obligations.
- Legitimate interests: For our legitimate business interests, provided your rights do not override these interests.
3. Your Rights
Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to data portability and the right to object to data processing.
4. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
6. Contact Us
If you have any questions about this GDPR Statement or wish to exercise your rights under the GDPR, please contact us .